HR Generalist
Req #: 24532
Category: ..
Work Location
US-TX-San Antonio-CSTL
Location(s): US-TX-San Antonio
Shift: ..
Job Overview
About Rackspace
Rackspace® (NYSE: RAX) is the global leader in hybrid cloud and founder of OpenStack®, the open-source operating system for the cloud. Hundreds of thousands of customers look to Rackspace to deliver the best-fit infrastructure for their IT needs, leveraging a product portfolio that allows workloads to run where they perform best—whether on the public cloud, private cloud, dedicated servers, or a combination of platforms. The company's award-winning Fanatical Support® helps customers successfully architect, deploy, and run their most critical applications. Headquartered in San Antonio, TX, Rackspace operates data centers on four continents. Rackspace is featured on Fortune's list of 100 Best Companies to Work For.
Overview & Responsibilities
PRIMARY RESPONSIBILITY: Performs human resources duties in areas such as employment, compensation, benefits, employee relations, or other special projects. Serves as a contact for employees and managers in multiple business segments. Provides information, assistance and resolution regarding policies, procedures, and employment issues. Provides human resources related support to multiple business segments. Participates in special projects and prepares personnel reports, as needed.
- KNOWLEDGE/SKILLS/ABILITY: Strong knowledge of employment, compensation, benefits, employee relations, and other special HR topics. Strong knowledge to provide human resources related support to multiple business segments, including managing projects or poritions of projects. Intermediate skills to enter data into the HR Information System. Strong communications skills, written, verbal and presentation. Ability to present the same information in a variety of ways and adapt to the specific audience. Ability to maintain confidentiality in all situations. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.
- JOB COMPLEXITY: Applies knowledge of human resources best practices, laws, and regulations to address issues of employee relations. Uses professional concepts; applies company policies and procedures and interprets legal regulations to resolve a variety of HR related issues. Assists Rackers with problems or changes in benefits elections. Exercises judgment to determine appropriate action for specific situations. Initiates the VISA process by working with the immigration attorney. Works with and advises managers regarding employee development, rewards, and performance. Works collaboratively as a member of a team to establish common procedures and address new circumstances and/or events. Performs data entry for employee changes in HRIS system. Reviews data and provides notice to appropriate HR team of inconsistencies or errors. Coaches managers in conversations and delivery to Rackers of performance related conversations. Provides support in the delivery of disciplinary actions and Performance Improvement Plans. Maintains currently knowledge of Federal, State and Local HR Regulations.
Qualifications
- EXPERIENCE/EDUCATION: High school diploma or equivalent required. Bachelor’s degree from an accredited institution and a a minimum of 3 years of professional human resources experience required. Demonstrated ability to consistently provide FANATICAL support.
Rackspace Hosting is an Equal Opportunity Employer
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Options
Equal Employment Opportunity Policy: Rackspace is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
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Req #: 24532
Category: ..
Work Location
US-TX-San Antonio-CSTL
Location(s): US-TX-San Antonio
Shift: ..
Job Overview
About Rackspace
Rackspace® (NYSE: RAX) is the global leader in hybrid cloud and founder of OpenStack®, the open-source operating system for the cloud. Hundreds of thousands of customers look to Rackspace to deliver the best-fit infrastructure for their IT needs, leveraging a product portfolio that allows workloads to run where they perform best—whether on the public cloud, private cloud, dedicated servers, or a combination of platforms. The company's award-winning Fanatical Support® helps customers successfully architect, deploy, and run their most critical applications. Headquartered in San Antonio, TX, Rackspace operates data centers on four continents. Rackspace is featured on Fortune's list of 100 Best Companies to Work For.
Overview & Responsibilities
PRIMARY RESPONSIBILITY: Performs human resources duties in areas such as employment, compensation, benefits, employee relations, or other special projects. Serves as a contact for employees and managers in multiple business segments. Provides information, assistance and resolution regarding policies, procedures, and employment issues. Provides human resources related support to multiple business segments. Participates in special projects and prepares personnel reports, as needed.
- KNOWLEDGE/SKILLS/ABILITY: Strong knowledge of employment, compensation, benefits, employee relations, and other special HR topics. Strong knowledge to provide human resources related support to multiple business segments, including managing projects or poritions of projects. Intermediate skills to enter data into the HR Information System. Strong communications skills, written, verbal and presentation. Ability to present the same information in a variety of ways and adapt to the specific audience. Ability to maintain confidentiality in all situations. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.
- JOB COMPLEXITY: Applies knowledge of human resources best practices, laws, and regulations to address issues of employee relations. Uses professional concepts; applies company policies and procedures and interprets legal regulations to resolve a variety of HR related issues. Assists Rackers with problems or changes in benefits elections. Exercises judgment to determine appropriate action for specific situations. Initiates the VISA process by working with the immigration attorney. Works with and advises managers regarding employee development, rewards, and performance. Works collaboratively as a member of a team to establish common procedures and address new circumstances and/or events. Performs data entry for employee changes in HRIS system. Reviews data and provides notice to appropriate HR team of inconsistencies or errors. Coaches managers in conversations and delivery to Rackers of performance related conversations. Provides support in the delivery of disciplinary actions and Performance Improvement Plans. Maintains currently knowledge of Federal, State and Local HR Regulations.
Qualifications
- EXPERIENCE/EDUCATION: High school diploma or equivalent required. Bachelor’s degree from an accredited institution and a a minimum of 3 years of professional human resources experience required. Demonstrated ability to consistently provide FANATICAL support.
Rackspace Hosting is an Equal Opportunity Employer
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Options
Equal Employment Opportunity Policy: Rackspace is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Already a Racker? Head to our Racker Portal to log in with SSO.
Apply for this job
Refer a friend to this job
Not ready to apply? Connect with us.
Socialize this job opportunity to a friend, colleague, or family member:
Go back to the welcome page
Need further assistance?
